Case Study — 2024

TestOps

Experimentation & KPI Measurement Platform optimizing business growth for global operations.

Role
Senior UI/UX Designer
Client
ABInBev
Duration
6+ Months
Tools
Figma, Photoshop, Illustrator

Overview

TestOps was designed as a structured and scalable way to run experiments and measure business impact. By centralizing experimentation across teams, the platform provides reliable insights for data-driven decision-making.

The Challenge

Fragmented experimentation workflows led to inconsistent insights and manual error-prone KPI tracking.

ABInBev teams lacked a standardized workflow, making cross-regional comparisons and reliable data-driven decisions nearly impossible.

warning

Manual Delays

Absence of a single source of truth caused significant delays in identifying growth opportunities.

Discovery

Stakeholder Interviews

Conducted interviews with Product Managers and Data Analysts to identify core pain points in the existing experimentation cycle.

"Users needed a guided, structured workflow rather than a flexible but confusing system."
High
Interpretation Gap

Stakeholders struggled with interpreting results from fragmented sources, leading to misaligned business priorities and manual tracking overhead.

Design Strategy

"From complex experiments to simplified, actionable growth insights."

The Solution

The Unified Experimentation Layer

Guided Experiment Creation

Guided Creation

A step-by-step setup wizard that standardizes input data and ensures all necessary KPIs are defined before launch.

KPI-Centric Design

KPI-Centric Dashboard

A centralized view highlighting primary success metrics upfront, eliminating the need to dig through raw data sheets.

Clear Result Visualization

Result Insights

Automated analysis reports that translate experiment outcomes into plain-language business recommendations.

-50%
Reduction in Setup Time
98%
KPI Measurement Accuracy
+75%
Adoption Across Teams

Reflections

Final Outcome

TestOps successfully unified the experimentation culture at ABInBev. By providing a single source of truth, teams shifted from manual reporting to proactive growth strategy, resulting in faster iteration cycles and more reliable business scaling.

Key Learnings

  • check_circle Standardization doesn't mean rigidity. Flexible but guided workflows are key to high adoption in diverse teams.
  • check_circle Data-heavy platforms require extreme clarity in hierarchy to prevent cognitive overload for daily users.